Social Media Really Matters Top 3 Reasons Why
Social media is vital to your digital marketing strategy. You may think that Facebook, Twitter,
Tumblr and Pinterest are just fun ways to waste time at work, but they are far more than a
delightful distraction. In fact, social media is poised to become the biggest marketing platform in
history and, if used correctly, social media can engage your existing audience as well as potential
customers or clients.
1. Reach Audiences Across the Globe
Like reallife socializing, social media affords individuals the opportunity to interact, share ideas
and enjoy each other’s company, but with one important difference: social media allows realtime
interaction with individuals all over the world. Social media marketing makes the most of this
ability and allows businesses to communicate with clients and other businesses anytime, anywhere.
If there is breaking news in San Francisco, CA and it needs to be shared immediately with your
followers in Pyeongtaek, South Korea, it can be done instantly. Regardless if you are sharing a
new blog post or rolling out a new feature of your business, social media will keep your followers
in the loop.
2. Enhance the Customer Service Experience
When it comes to building brand loyalty and enticing customers to try a new product or service,
there is little that is more compelling than testimony from satisfied customers. The majority of
consumers look for immediate opportunities to interact with companies and other users or
customers. Social media specializes in this kind of engagement and creates an instant connection
between brand and consumer.
Not only does this serve to satisfy the immediate needs of the customer, but businesses can use this
feedback to tailor their customer service approach.
3. Make the Most of Your Marketing Strategy
Advertising has been around for many years, but social media is relatively new and, in a short
time, it has changed what people think of it in terms of brand promotion. By incorporating social
media into your digital marketing campaign, you will find that you engage your current customers
on a much deeper level and attract far more of the people you want to target with your ad
campaigns. Target specific consumers based on their feedback and keep your followers up to date
with the click of a button Your social media presence is one of the most important pieces of your
digital marketing strategy. Cultivate personal business relationships and increase your web exposure
by embracing what social media has to offer. For a complimentary consultation
on social media services contact us or call 305-456-7253.